Web Server Is Returning an Unknown Error Riot: Causes, Fixes,

In the world of online gaming, encountering errors can be frustrating, especially when they disrupt gameplay. Riot Games, the company behind popular titles like League of Legends, Valorant, and Legends of Runeterra, relies on powerful web servers to web server is returning an unknown error riot
maintain connectivity, matchmaking, and in-game interactions. However, some players frequently encounter a message stating: “Web server is returning an unknown error.”

This error can occur when trying to access Riot’s official website, game client, or store, preventing users from logging in, making purchases, or retrieving important updates. The issue is particularly confusing because the message does not specify the exact cause of the error, leaving players unsure about how to resolve it.

This article will explore everything you need to know about the “Web Server Is Returning an Unknown Error Riot” message. We will cover its potential causes, troubleshooting steps, and ways to prevent it in the future. Whether you’re a casual player or a dedicated gamer, understanding this error can help you get back into your favorite Riot Games titles without unnecessary delays.

1. What Does “Web Server Is Returning an Unknown Error” Mean?

A web server error occurs when a game client, browser, or application fails to communicate properly with Riot’s servers. When the system cannot identify the specific cause of the failure, it generates a generic error message stating that an unknown issue has occurred.

The phrase “unknown error” typically means that the server encountered a problem that does not fall under a predefined category (such as a 404 Not Found or 500 Internal Server Error). Because the issue is unspecified, troubleshooting requires investigating multiple possible causes.

This error can appear in different scenarios, including:

• Trying to log into a Riot Games account via the launcher.
• Accessing the League of Legends or Valorant client.
• Browsing the Riot Games website or store.
• Making an in-game purchase that fails to process.

2. Common Causes of the Riot Web Server Error

Since the “Web Server Is Returning an Unknown Error” message does not specify the exact cause, players must consider multiple possibilities. Below are some of the most common reasons why this error might occur.

a. Riot Games Server Issues

Riot Games’ servers occasionally experience downtime due to maintenance, unexpected crashes, or high traffic loads. If the issue is on Riot’s end, the error will affect multiple users, and the best course of action is to wait until the developers resolve the problem.

b. Internet Connectivity Problems

A weak or unstable internet connection can prevent your computer from communicating with Riot’s servers. Network interruptions, slow bandwidth, or high latency can lead to failed requests and generate server errors.

c. Corrupted Game Files

If some of the Riot Games client files are missing or damaged, the launcher may fail to establish a proper connection with Riot’s servers. This can happen due to interrupted updates, improper installations, or malware interference.

d. Browser Cache and Cookies Issues

When trying to access Riot’s web services through a browser, stored cache and cookies may conflict with the website’s latest updates, causing connectivity issues and error messages.

e. Firewall and Antivirus Interference

Certain firewall settings and antivirus programs may block Riot’s servers, mistaking them for security threats. Overly strict protection settings can prevent the game client from establishing a connection.

f. VPN or Proxy Conflicts

Using a VPN or proxy to change your IP address can sometimes cause geo-restriction conflicts or prevent the server from recognizing your connection, leading to authentication issues.

g. Outdated Riot Client or Operating System

Running an outdated version of the Riot Client, Windows, or macOS can create compatibility issues, preventing proper communication with Riot’s servers.

3. How to Fix “Web Server Is Returning an Unknown Error” in Riot Games

a. Check Riot Games Server Status

Before troubleshooting your own system, verify whether the issue is related to Riot’s servers. You can check the status of Riot Games servers on:

• Riot’s official server status page (status.riotgames.com)
• Riot’s Twitter (@RiotSupport) for live updates
• Community forums like Reddit or Discord

If the servers are down, you will need to wait until Riot resolves the issue.

b. Restart Your Internet Connection

To ensure your internet is not causing the error:

1. Restart your router by unplugging it for 30 seconds and reconnecting.
2. Switch to a wired connection (Ethernet) for a more stable signal.
3. Run a speed test to check for slow or unstable bandwidth.
4. Temporarily disable other high-bandwidth applications (downloads, streaming, etc.).

c. Clear Browser Cache and Cookies

If the error occurs while accessing Riot’s website or store, clearing your cache may resolve it:

1. Open your browser settings.
2. Navigate to Privacy & Security > Clear Browsing Data.
3. Select Cached Images and Cookies and click Clear Data.
4. Restart your browser and try accessing the site again.

d. Disable Firewall and Antivirus (Temporarily)

If security software is blocking Riot Games, try disabling your firewall or antivirus temporarily:

1. Open Windows Defender Firewall (or your antivirus program).
2. Add Riot Games as an exception or allow the program through the firewall.
3. Restart your game and check if the issue persists.

e. Repair the Riot Client

If the error is due to corrupt game files, use the Riot Client’s built-in repair function:

1. Open the Riot Games launcher.
2. Click on the settings icon (gear icon).
3. Select Initiate Full Repair.
4. Wait for the process to complete and restart the game.

f. Update Your Game and System

Ensure you are running the latest version of Riot’s game client and your operating system:

1. Check for Riot Client updates via the game launcher.
2. Update Windows/macOS in system settings.
3. Restart your device after updates and try launching the game again.

4. How to Prevent This Error in the Future

To minimize the chances of encountering this issue again, follow these best practices:

• Keep your game and system updated to prevent compatibility issues.
• Use a stable internet connection (avoid public Wi-Fi for gaming).
• Regularly clear browser cache if you frequently access Riot’s web services.
• Avoid using VPNs or proxies while playing Riot Games.
• Whitelist Riot Games in your firewall and antivirus settings.

By following these steps, you can reduce the likelihood of encountering web server errors in the future.

FAQ

1. Why does my Riot client keep saying “web server unknown error”?

This message usually appears due to server issues, internet problems, or corrupted game files. Checking the Riot Games server status should be your first step.

2. Can a VPN cause this error in Riot Games?

Yes, VPNs can interfere with Riot’s authentication servers, causing connection issues. Try disabling your VPN and reconnecting.

3. How long does it take for Riot to fix server errors?

It depends on the issue. Minor outages may last a few minutes, while major ones can take several hours. Checking Riot’s official updates can provide more accurate timelines.

4. Does reinstalling Riot Games fix the issue?

In some cases, yes. If the error is caused by corrupt game files, reinstalling the game may resolve it.

Conclusion

The “Web Server Is Returning an Unknown Error Riot” message can be frustrating, but it is usually caused by server issues, internet connection problems, or corrupted game files. By following the troubleshooting steps outlined in this guide, most players can resolve the issue quickly and get back into their favorite Riot Games titles. Keeping your system updated and maintaining a stable connection will also help prevent this error from occurring in the future.